ah66 Privacy Policy

ah66 ("ah66," "we," "us," or "our") operates the online gaming platform accessible at ah66.club (the "Platform"), offering casino games, bingo, slots, crash games, and related entertainment services to eligible players in the Philippines and other permitted jurisdictions.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations, ah66 acts as the Personal Information Controller in respect of the personal data of registered players and visitors to the Platform. This means ah66 determines the purposes and means by which your personal data is processed.

ah66 collects the following categories of personal data from players and Platform visitors:

ah66 does not collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.

ah66 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and similar tracking technologies (see Section 7);
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment data from GCash, PayMaya, and partner banks during transaction processing;
• Publicly available sources: Information from public registries or databases where necessary for regulatory compliance or fraud prevention purposes.

ah66 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your ah66 player account, including authentication and password recovery;
• Service delivery: Providing access to games, processing deposits and withdrawals, crediting bonuses, and delivering all features of the ah66 Platform;
• Identity and age verification: Confirming that you meet the minimum age requirement of 21 years and verifying your identity as required by Philippine gaming regulations;
• Regulatory compliance: Meeting our obligations under the Anti-Money Laundering Act (AMLA), the DPA, PAGCOR licensing requirements, and other applicable Philippine laws;
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and other security threats;
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior and administering self-exclusion and limit-setting tools;
• Customer support: Responding to your inquiries, resolving disputes, and providing technical assistance;
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications;
• Platform improvement: Analyzing usage patterns to improve the performance, design, and features of the ah66 Platform;
• Legal proceedings: Establishing, exercising, or defending legal claims where necessary.

ah66 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

Under the Philippine Data Privacy Act of 2012, ah66 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your ah66 account and deliver the gaming services you have requested;
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML reporting obligations, PAGCOR regulatory requirements, and tax obligations;
• Legitimate interests: Processing necessary for ah66's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and optional personalization features. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ah66 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• KYC and identity verification providers: Third-party service providers that assist ah66 in verifying player identities and ages as required by Philippine gaming regulations;
• Payment processors: GCash, PayMaya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals;
• AML compliance partners: Screening services used to fulfill our obligations under the Anti-Money Laundering Act and to report suspicious transactions to the Anti-Money Laundering Council (AMLC) as required by law;
• Game software providers: Licensed game developers and live dealer studios whose games are hosted on the ah66 Platform, to the extent necessary for game delivery and dispute resolution;
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers operating under strict data processing agreements;
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the AMLC, and other competent Philippine government authorities where disclosure is required by law or regulatory order;
• Legal and professional advisors: Lawyers, auditors, and other professional advisors bound by confidentiality obligations, where necessary for legal proceedings or compliance purposes.

ah66 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, authentication, and security. These cannot be disabled;
• Functional cookies: Remember your preferences (such as language settings and game display options) to provide a more personalized experience;
• Analytics cookies: Collect anonymized data about how players use the Platform to help us understand usage patterns and improve our services;
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ah66 Platform. ah66 does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving advertisements on external websites.

ah66 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and AML regulations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the AMLA and its implementing rules;
• Gaming history: Retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes;
• Customer support communications: Retained for two (2) years from the date of the last interaction;
• Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter as evidence of prior consent.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with ah66's data disposal procedures.

ah66 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial information and government ID data;
• Multi-factor authentication options for player accounts;
• Regular security audits, vulnerability assessments, and penetration testing;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Comprehensive staff training on data protection and information security;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While ah66 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential and for notifying ah66 immediately if you suspect any unauthorized access to your account.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ah66:

The ah66 Platform is strictly intended for adults aged 21 years and above. ah66 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the ah66 Platform or provided us with personal data, please contact our support team immediately at the contact details provided in Section 14 so that we can take appropriate action.

The ah66 Platform may contain references to third-party services, such as payment processors and game software providers. Where you interact with third-party services (for example, when initiating a GCash or PayMaya transaction), you will be subject to the privacy policies of those third parties.

ah66 is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your ah66 account. This Privacy Policy applies solely to personal data processed by ah66 in connection with the ah66 Platform.

ah66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email and by posting a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how ah66 protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ah66 processes your personal data, please contact our Data Protection Officer:

• Data Protection Officer: ah66 Privacy & Compliance Team
• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the chat widget on the ah66 Platform
• Response Time: We aim to respond to all privacy-related requests within 30 days of receipt

If you are not satisfied with ah66's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.